Frequently Asked Questions
If you are hesitating, do not worry - we are here to explain everything you might want to know. Let us help!
Duplikit suports .mp3, .mp4, .mp4a, .flac, and .mov files.
If your audio or video is longer than 20 minutes, it will use another credit. For example, a 30 min video will use two Duplikit credits.
Close, but not 24/7 (we are a small team of three with families). We are usually online Monday - Friday from 9am to 5pm, but some of us keep weird hours. Ping us via our chat widget, and we'll get back to you ASAP!